Hey there @Mwanawanga, thank you for contacting us.
If you would like to make a payment for an account which is in default, you can do so by calling out automated payment line on 03330030001 to make the payments. You may also be able to pay via logging into the app/website, although I’m not 100% sure if that will work.
If you have any further questions, please let us know.
Kind regards,
Tyler
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