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How to stop nuisance calls and texts

How to stop nuisance calls and texts
iD Mobile
iD Mobile Employee

 

Please note: This article has been archived. For more information, click below.

 

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6 replies

  • Active Contributor
  • 10 replies
  • April 6, 2019
On android most dailer apps have some sort of spam protection. Dive into the settings and enable it 👍

Luke6546
Community Member
  • Community Member
  • 0 replies
  • June 25, 2021

I get so many of these calls on a daily basis the advice is good. A bit of advice from me, I use www.whocalledyou.co.uk as a way to search the number before I call it back or answer it.


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • June 25, 2021

Cheers for sharing @Luke6546!

 

The more people sharing tips like that, the better off we’ll all be.

 

Will

 


boothy99
Helpful
 Contributor
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  • Helpful
 Contributor
  • 31 replies
  • March 27, 2024

Hi,

I've just written in the article "How to prevent fraud and nuisance texts and calls" regarding the incorrect number to forward spam texts to, …

 

COPIED

I was wondering why iD Mobile was not sending my forwarded texts using "7726" until I eventually discovered that it is (now) incorrect as stated above...

"When you do get a nuisance text, forward it to 7726 - this spells ‘SPAM’ on your phone keypad. Doing this reports the sender to iD Mobile and you won’t get charged for the text."

The number should be "37726" .... THEN the text is forwarded correctly. Perhaps the above paragraph needs updating to save others some time?

 

Cheers,

Dave.


Nikhil P
iD Mobile Employee
  • iD Mobile Employee
  • 261 replies
  • March 27, 2024

Hey @boothy99

I’ve replied to your other post, but thought i’d also reply here! 
 

I’ll look into this with the team, and update the content where needed. 

Thanks,

Nikhil


boothy99
Helpful
 Contributor
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  • Helpful
 Contributor
  • 31 replies
  • March 27, 2024

Thanks Nikhil 👍

I found the corrected number by accident, here -

https://www.idmobile.co.uk/help-and-advice/faq

What can I do to stop and prevent charges from SPAM messages?

If you think you've received a spam message, we recommend you follow these steps below:

  1. Check that the message is actually spam. Sometimes companies who you may have shared your information with or done business in the past may contact you for marketing purposes.
  2. Report the spam message to us by:
    • Forwarding the unwanted message free of charge to 37726.
    • Forwarding the number of the person who sent you the message free of charge to 37726.
  3. Disable the Push messaging service on your device. If you're unsure of how to do this, refer to your operating manual.