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Question

I am within the 14 day cooking off period, I would like to cancel my contract please.

Scottie Emery
Community Member

I am within the 14 day cooking off period, I would like to cancel my contract please.
i intended to use the sim in a dongle at home but the signal is terrible 

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12432 replies
    • November 8, 2023

    This forum article should help in this instance @Scottie Emery. 

    Forum member (non-iD).
    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
    • 8408 replies
    • November 9, 2023

    Hi @Scottie Emery 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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