Skip to main content
Solved

I can receive but can't make calls. Please advise?

  • March 11, 2024
  • 1 reply
  • 44 views

Harry Parker
Community Member

Whenever I try to make a call is says "This service is unavailable from the number you're calling from." It then recommends calling customer assistance on my mobile phone, but I can't actually get in direct contact with customer assistance and I’ve not seen anything online that directly addresses this point. Please advise?

Best answer by Kash

Hi @Harry Parker,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

View original
This topic has been closed for comments

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8192 replies
  • Answer
  • March 12, 2024

Hi @Harry Parker,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash