I received esim information through my email & completed whole procedure. However, I wasn’t getting any network so I thought I did something wrong while installing the sim. I erased my sim from my device & tried but it says it's already installed on my phone or other device. I need urgent help, please find me a solution, thank you!
Solved
I cannot Activate My Esim
Best answer by Tyler
Hey there
Please try resetting network settings.
If still not luck, please contact our live-chat to have a new eSIM sent out:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.