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i cant find my id mobile number


Marvelle Tonko
Community Member

i need it to create an account and its not in any emails and i havent gotten a receipt for my purchase

Best answer by Geluk

Or do a deep dive into phone settings; find the section on SIM cards; it’ll be showing there as SIM CARD 1 or 2.

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andewhite
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If you’ve received a new iD SIM card with your order @Marvelle Tonko, then just pop the SIM into a handset and call or text a friend/family member who should be able to tell you your number.

iD SIM cards for new connections are supplied already activated and are ready to use (subject to signal reception). 


Kash
iD Mobile Employee
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  • December 6, 2023

Hi @andewhite,

Welcome to the Community!

Just checking if you managed to get some assistance with this?

If you still need some help, please let us know and we can help.

 

Kash


andewhite
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Kash wrote:

Hi @andewhite,

Welcome to the Community!

Just checking if you managed to get some assistance with this?

If you still need some help, please let us know and we can help.

 

Kash

Hey @Kash, thanks for your reply, but I think it was @Marvelle Tonko seeking assistance here.

 


Tom
iD Mobile Employee
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  • December 8, 2023

Hi @andewhite 

 

Apologies, I think the above message was actually for @Marvelle Tonko 

 

Have you managed to find your iD Mobile number?

 

Please let us know if you still require any assistance with this.

 

Tom 


andewhite
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  • December 8, 2023

Thanks @Tom, I know my mobile number.
Assuming @Marvelle Tonko also knows their mobile number, by now. 

 


  • New
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  • May 30, 2024

iD mobile say they include the iD mobile number in their welcome email. They don’t. This causes problems because to register an account you need an iD mobile number - otherwise you hit a dead end registering. I have my PAC code and can’t input it because I don’t have an iD mobile number. I’m stuck in a loop. Help??


andewhite
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Silva top wrote:

iD mobile say they include the iD mobile number in their welcome email. They don’t. This causes problems because to register an account you need an iD mobile number - otherwise you hit a dead end registering. I have my PAC code and can’t input it because I don’t have an iD mobile number. I’m stuck in a loop. Help??

Okay @Silva top, your new iD SIM card is ready to use. 

Just pop the SIM in your phone and call / text a friend / family member - their phone should display your new iD mobile number. 

🤞

 


Detaylor
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  • May 31, 2024

I also need to find my mobile number. How do I do this


andewhite
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Detaylor wrote:

I also need to find my mobile number. How do I do this

Your new iD SIM card is ready to use, @Detaylor

Just pop the new iD SIM in your phone and call / text a friend / family member - their phone should display your new iD mobile number. 

🤞


Geluk
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  • May 31, 2024

Or do a deep dive into phone settings; find the section on SIM cards; it’ll be showing there as SIM CARD 1 or 2.


Kash
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  • June 5, 2024

Hi @Detaylor,

Welcome to the Community!

It sounds like your query is resolved.

If you require further assistance please let us know.

 

Kash