I cant set up a direct debit

I cant set up a direct debit,

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+24

Welcome to the Community!

You can change your direct debit details via your account.

Go to ‘Billing’. On the ‘Manage my Direct Debit’ panel, click ‘Manage my details’

If you have an outstanding balance on the account, please pay that first and try setting up the new direct debit.

Kash

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Payment should be up to date, I put my account details in to add to direct debit and nothing is happening.

I'm trying to do this do I can get access to check if my contract is over and to upgrade.

+24

Can you possibly try on a different device or browser?

The article below will provide further information on how to set it up.

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

I can’t log on

+24

Welcome to the Community!

Have you registered an account before?

If not you’ll need to register an account before you can login.

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Sign up