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I got a suspicious Call

  • December 17, 2024
  • 1 reply
  • 19 views
C
Community Member
  • cily
  • Community Member

I got a call from an agent from ID saying that they are updating the SIM and eSim because ID got a lot of complain about bad signal. 

+443330147831

they offer me 5 pound for limited data.

they was asking me how much I spend at the moment and how many giga of data also my address which I didn't have to them because they want to send me door to door document. 

I closed the call as so much suspicious without give me detail…

 

anyone else about this.

I believe is a scam.

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    1 reply

    N
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Natalie W
    • iD Mobile Employee
    • 1932 replies
    • December 17, 2024

    Hello ​@cily 

    Thank you for reaching out to us here on the community. 

     

    We are sorry to hear you had a suspicious call. 

    You did the right thing by not disclosing any information as this could have been attempt to gather information on your account. 

    If you are ever in doubt, hang up and contact us directly either via Live Chat, here or our Facebook/X(Twitter) page. 

     

    Thanks, 

     

    Nat 

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