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I have a data only sim that i simply use for the satnav in my car but it has suddenly stopped working


Lazza
Community Member

This data sim has worked perfectly in my car for about three years. However, I recently drove to Germany and didn’t want to be charged a fortune for international roaming so pulled it slightly out. On return I pushed it back in but now it’s not working. Any thoughts?

Best answer by Tom

Hi @Lazza 

 

Have you tried the iD Mobile SIM card in a supported device to see if it works there?

 

If not you may be need to look into a replacement SIM card which as @andewhite suggests can be picked up from any Currys store or we can get in touch and have one sent out.

 

Tom

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andewhite
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  • August 18, 2023

Perhaps you could take the SIM out of the car, and try it in a mobile phone?

Anyway @Lazza, unfortunately iD Mobile will only support use of their SIM cards in a mobile phone.

You might need a replacement iD SIM card, which you can collect for free from any Currys store.
🤞


Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • August 18, 2023

Hi @Lazza 

 

Have you tried the iD Mobile SIM card in a supported device to see if it works there?

 

If not you may be need to look into a replacement SIM card which as @andewhite suggests can be picked up from any Currys store or we can get in touch and have one sent out.

 

Tom