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I have my Pac Code and now my IdMobile Sim but which number do I register?

Probablyabittoooldforthis
Active Contributor
Hi I hope someone can help.

I have my Pac Code from my previous network and I now have my Idmobile sim card.

So, I am going to follow the instructions to Keep my Number https://www.idmobile.co.uk/help-and-advice/keep-my-number

The first step is to register with Idmobile but do I register with the number that has been allocated by IdMobile or do I register with my existing number I would like to keep? I ask, as I am guessing in the future, I will use my number to login.

Many thanks

Best answer by Chloe

Oh that's wonderful news @Probablyabittoooldforthis thanks so much for updating us!

Do let us know if you have any more trouble, we're always happy to assist!

Chloé
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    3 replies

    C
    iD Mobile Employee
    • Chloe
    • iD Mobile Employee
    • 67 replies
    • June 19, 2018
    Hi there @Probablyabittoooldforthis

    That's a great question and we're glad you asked,

    If you have not yet ported your number into iD Mobile then you will register for the app using the mobile number you were given with the SIM card.

    When you log into the app in future, you will use your username.

    Let me know how you get on, or if you have any more questions.

    Thanks!

    Chloé.
    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Probablyabittoooldforthis
    Active Contributor
    Thanks Chloé for your reply and advice!

    I have done just that. Hopefully my number will port soon. I registered it on Saturday.

    Best wishes and thanks again.
    C
    1 person likes this
    • C
      Chloe
    C
    iD Mobile Employee
    • Chloe
    • iD Mobile Employee
    • 67 replies
    • Answer
    • June 19, 2018
    Oh that's wonderful news @Probablyabittoooldforthis thanks so much for updating us!

    Do let us know if you have any more trouble, we're always happy to assist!

    Chloé
    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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