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I have no mobile data

  • December 3, 2023
  • 1 reply
  • 11 views
S
New
 Contributor

I have no mobil data for past two days, network coverage is either very poor or not existent.

Can you fix that issue please or I will consider cancelling my contract.

Thank you

 

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1 reply

Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8193 replies
  • December 6, 2023

Hi @situ666,

Welcome to the Community!

We did experience an outage which has since been resolved.

Please can you restart the handset and check if you see any improvements.

It may also be worth testing the SIM in a different handset to see if that makes a difference.

 

Kash

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