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I need an update on my conversation via PM

B
Community Member

iD Support please get back to me on yesterday's conversation!! I'm nearing the end of my data. 

    This topic has been closed for replies.

    4 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12540 replies
    • August 16, 2023

    Unfortunately @BettinaS, the iD community isn’t real time live chat, and the iD staff usually only read user posts in this forum once a day. 

    If you can’t wait here for assistance from iD, perhaps try using the iD Mobile online live chat, Facebook Messenger, or X (Twitter) DM for more immediate help. 

    The agents work until 8pm on weekdays.

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8552 replies
    • August 16, 2023

    Hi @BettinaS 

     

    We aren’t a live chat here on the community, we will respond to private messages as soon as we can.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    B
    Community Member
    • BettinaS
    • Author
    • Community Member
    • 0 replies
    • August 16, 2023

    Thank you. Just as the whole thing has been very unfortunate and irritating as you can imagine.

    I appreciate your input 

    Mohammed H
    iD Mobile Employee
    • Mohammed H
    • iD Mobile Employee
    • 7962 replies
    • August 17, 2023

    Hello @BettinaS,

    I appareicate the frustruation.

    We have responded now and provided a response.

    I’m marking this topic as closed, please refrain from creating further topics to chase updates and reply to us via PM if you need assistance.

     

    Mohammed

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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