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i need to cancel m stac

  • November 22, 2023
  • 1 reply
  • 105 views

Ben Christian
Community Member

Hi i have requested to change sim from lebara to id using stac. But i suppose to use pac not stac 

how can i fix

This topic has been closed for replies.

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • November 23, 2023

Hi @Ben Christian I would suggest you contact Lebara and ask for them to cancel the STAC and provide you with a PAC code.

If you have already given us the STAC code, it may be possible to cancel this, but it must be done within 24 hours. Due to the urgency of this, I would advise that you contact our Live Chat Team on our website.