Can some pane help me I pay my bill and I need the phone every time wen I set up a direct debit by end of the month is cancel I don't know way
Solved
i pay my bill from more then 24 h and nothing , i cant make calls
Best answer by Tom
Hi
I’m sorry to hear this, are you sure the details you’re using are correct?
Please also ensure to use the address search feature when updating your details on our side and that the details match that of the account you’re using for direct debit.
Tom
This topic has been closed for replies.
+26The forum members here can’t look at iD customers accounts,
Perhaps try contacting the iD support team using the iD online Live Chat service - an iD adviser should be able to assist.
The iD advisors work between 9am - 8pm on weekdays - the iD chatbot works 24/7.
+25Hi
I’m sorry to hear this, are you sure the details you’re using are correct?
Please also ensure to use the address search feature when updating your details on our side and that the details match that of the account you’re using for direct debit.
Tom
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