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I’ve paid my bill (twice!!!) but ycannot use iD service

  • April 20, 2024
  • 1 reply
  • 95 views

Missi
Community Member

I’ve paid my bill (twice!!!), yet I cannot use iD services, the internet nor make calls. Please help.

Best answer by Kash

Hi @Missi,

Welcome to the Community!

Has payment been taken from your account or is it still pending?

It can take 24 hours for payments to reflect.

If your services are still not working, please let us know.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • April 23, 2024

Hi @Missi,

Welcome to the Community!

Has payment been taken from your account or is it still pending?

It can take 24 hours for payments to reflect.

If your services are still not working, please let us know.

 

Kash