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i want to cancel my iphone 11 order


Ktemp98
Community Member

Hi I’ve ordered 3 phones for me my partner and son my son has decided after I’ve ordered him the iPhone11 that he does not want it my order is still being processed for the 11 please could I have help cancelling it I want to keep the 12 and 13 tho these are for my partner and I 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12500 replies
  • December 4, 2023

Try speaking to the iD telephone sales team @Ktemp98

Contact them on 020 7139 1397, during normal office hours, with your iPhone 11 order number.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • December 6, 2023

Hi @Ktemp98 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom