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I want to Cancel my Sim ONLY plan

  • September 23, 2020
  • 5 replies
  • 41 views

I want to cancel my Sim only plan ….

 

Please do not send me the link to “live chat” … it does not work… i have gone round circles.

 

how best to make this happen… i have gone online and on the app.

 

ANNOYED

Best answer by Mohammed

Hello @Juan-Marc,

I’m sorry to hear that.

I’ll send you a PM so we can process a cancellation for you.

 

Mohammed

 

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5 replies

  • Author
  • Community Member
  • 0 replies
  • September 23, 2020

I’m struggling to get an effective answer to cancel my monthly sim only contract. 
 

I have gone online and app and nothing seems to work, including the the “live chat”

 

I only received the card to today and activated it today and want to cancel… I don’t want to be forced to pay for an additional month!

 

please help 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 28, 2020

Hello @Juan-Marc,

I’m sorry to hear that.

I’ll send you a PM so we can process a cancellation for you.

 

Mohammed

 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • September 28, 2020

I’ve merged both your posts into one topic.

 

Mohammed


Florentina
Active Contributor
  • Active Contributor
  • 10 replies
  • October 16, 2020

Hi please can u cancel my delivery order please SIM thanks


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 18, 2020

Hello @Florentina,

I’ve sent you a PM already regarding this, please check this.

 

Mohammed