Question
Id app registration - Date of birth incorrect?
I have tried registering for an account but it says my name or date of birth is incorrect. My phone number is correct. Any help?
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Welcome to the ID Community,
Double check your details again
You may have to add a capital letter to the first letter of your surname for it to work.
Or I try all caps not sure which? This happened to me quite frustrating!
Double check your details again
You may have to add a capital letter to the first letter of your surname for it to work.
Or I try all caps not sure which? This happened to me quite frustrating!
Did you manage to resolve things @Sherry198 ?
Be sure to be entering your iD Mobile number (the one that came with your SIM) too. A common mistake people make is they enter the number they want to keep (if they're intending to move an existing number elsewhere over to iD Mobile).
Kevin
Be sure to be entering your iD Mobile number (the one that came with your SIM) too. A common mistake people make is they enter the number they want to keep (if they're intending to move an existing number elsewhere over to iD Mobile).
Kevin
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