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Question

iDMobile roaming data not working in US

  • September 30, 2023
  • 1 reply
  • 131 views

Recently switched it iD Mobile landed in the US yesterday. My mobile data isn’t working but calls worked.

 

problem for me was I couldn’t unlock my Zipcar and was stranded in east Boston for over 4 hours trying to deal with customer service who said if I repay and increase my cap I’ll be fine… well… I paid another 180 quid to do so with the commitment from customer service that it would work and it did not.

 

I ask myself why did I switch from Vodafone to this unhelpful unuseful service….

 

unless this gets resolved I will be switching for sure 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 2, 2023

Hi @mdoucette0311,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash