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If i upgrade to sim only deal will i keep my existing number


largestalan
Active Contributor

Have asked  previously but do not want to loose my long term number . If i upgrade to SIM only deal ( via upgrade option) will I definitely keep my existing number.

Have left a question before but answer was not definitive.

 

Best answer by Ryan

Hi @largestalan,

The answer is yes, if you choose the SIM-only deal within your account upgrade options, your number will remain the same and your plan will change to the one chosen.

Ryan

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3 replies

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • October 15, 2020

Hi @largestalan,

The answer is yes, if you choose the SIM-only deal within your account upgrade options, your number will remain the same and your plan will change to the one chosen.

Ryan


largestalan
Active Contributor
  • Author
  • Active Contributor
  • 6 replies
  • October 15, 2020

Thanks for the clarity. 

 


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • October 16, 2020

No problem at all @largestalan,

 

Please come back if ever you have any other questions.

 

Take care and have a lovely weekend.

 

Will