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Question

Ihave lost sim card, block my number abnd now need a new sim sent out to my address


Brian Nelson Waters
Community Member

can you please DM me so we can work this out. I have tried the online chat and thyre continually busy. 

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3 replies

Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • 464 replies
  • August 5, 2023

Send them a Direct Message via Social Media.


Brian Nelson Waters
Community Member

within two minutes - HI, you can visit your nearest curry's store and they can get a you a replacement free. ASTONISHING! pass the buck, and NOT what it says on the web help. (gets galoshes and wellies out for the 30 mile round trip needed!)


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 7, 2023

Hello @Brian Nelson Waters,

The quickest method is getting a replacement SIM via Currys so we can activate it the same day.

If you’re not in a rush then a replacement SIM Can be sent out via DPD or Royal Mail.

Have you since got one and activated it?

Mohammed