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Question

impossible to cancel

G
Community Member

I've been trying to cancel my contract via browser and app for over a month. No luck as there are bugs in the coding and Carphone warehouse stores are closed. Can anyone please advise? Thanks

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2 replies

Mohsin
iD Mobile Employee
  • Mohsin
  • iD Mobile Employee
  • 2173 replies
  • January 12, 2021

Hi @Ginoseguna 

We are sorry to hear you have been unable to cancel your contract through your iD App. We will send you a Private Message to help with this.

-Mohsin

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
D
Active Contributor
  • David.T
  • Active Contributor
  • 11 replies
  • January 15, 2021

THIS SEEMS TO BE THE NUMBER 1 ISSUE WITH THIS COMPANY

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