internet down since friday

I’d guess from the posts that people are still having issues. I’ve had VERY intermittent signal since Friday. I.D say should be resolved now. but I don’t believe a word these companies say. clearly its not fixed and they need to start offering refunds as 4 days is not acceptable. especially as they expect everything to be done on some stupid “app”

Have you tried restarting your handset @AdrianMTB? 

You can also access your iD account online at https://my.idmobile.co.uk using a web browser.

I've rebooted a few times. Just this minute rebooted and it seems to be holding 4g at the mo. Won't hold my breath though as it's been ok ish for a little while after rebooting but ends up dropping signal again after 30mins or so... Fingers crossed 🤞

I also experienced network issues on 01-Dec-2023 @AdrianMTB, but fortunately most services were restored late Friday evening - though my WiFi Calling took longer to recover. 

Perhaps there’s another fault or issue with the network in your area?
Check online at https://www.three.co.uk/support/network-and-coverage/network-support.

Hi @Isabela Dias Johnson & @AdrianMTB 

Three UK was having some issues with the network however most of this should be cleared up now, how are you getting on?

Tom