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iphone 12

K
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I sent the iPhone 12 back to I'd mobile with the address 

Best answer by Tom

Hi ​@Binu Vijayan 

 

Please note that this is a public forum, we cannot check your account here and would recommend against posting any personal details.

 

If your account is in credit £27, that will go towards your next bill, if it’s a £43.99 bill, it’ll bring the bill down to £16.99.

 

Tom

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andewhite
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  • andewhite
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  • December 13, 2023

Have you used a tracking service for sending your return to iD Mobile @Keith sandham?

 

Forum member (non-iD).
Tom
iD Mobile Employee
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  • Tom
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  • December 14, 2023

Hi @Keith sandham 

 

Have you arranged a return directly with us?

 

If so, I’d recommend letting the team know this directly, they wouldn’t get the message here.

 

Tom

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Binu Vijayan
Active Contributor
  • Binu Vijayan
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  • 10 replies
  • December 12, 2024

account number [REDACTED].

Letter sent from Id asking to pat 43.99

but my account showing a credit of £ 27 .00

see attached bill

iD-Mobile-Bill-05-01-2025 (1).pdf

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8008 replies
  • Answer
  • December 13, 2024

Hi ​@Binu Vijayan 

 

Please note that this is a public forum, we cannot check your account here and would recommend against posting any personal details.

 

If your account is in credit £27, that will go towards your next bill, if it’s a £43.99 bill, it’ll bring the bill down to £16.99.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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