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Question

Iphone 15 Pro Max, expected delivery?

  • September 27, 2023
  • 2 replies
  • 226 views
Jack Eyre
Community Member

I placed an order for the 15 Pro Max on Thursday 21st ~4PM, the day before release. There was no mention of stock issues at checkout etc. I have had upfront amount billed, I had an email Friday morning saying stock levels are low and item is on Pre Order. Will I receive any information on when I’m likely to receive my device? As I wasn’t expecting a delay at point of payment or made aware of one. Current contract has finished and this is my first time with ID mobile, hoping for some communication so I know where I stand.

 

thanks :) 

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12422 replies
  • September 27, 2023

Unfortunately @Jack Eyre, today iD online store reports not available before 24-Nov-2023.

 

Forum member (non-iD).
Tom B
iD Mobile Employee
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  • Tom B
  • iD Mobile Employee
  • 8408 replies
  • September 29, 2023

Hi @Jack Eyre 

 

Unfortunately there have been delays with pretty much all iPhone 15 versions, I’d recommend keeping an eye on your emails for future emails about your order.

 

Tom

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