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is mobile data down?

Michelle Garvey
Community Member

I have no access to any mobile data but can't see that it's down. Is anyone able to help? 

 

Best answer by JoeKing

@Michelle Garvey  Hi have you run out of data, can you access the net to find out if there network issues in your post code using WiFi or another mobile device?

Try here https://www.idmobile.co.uk/help-and-advice/coverage

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JoeKing
Silver Contributor
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  • JoeKing
  • Silver Contributor
  • 374 replies
  • Answer
  • March 16, 2024

@Michelle Garvey  Hi have you run out of data, can you access the net to find out if there network issues in your post code using WiFi or another mobile device?

Try here https://www.idmobile.co.uk/help-and-advice/coverage

Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8193 replies
  • March 19, 2024

Hi @Michelle Garvey,
Welcome to the Community!

I would advise checking the network status and the coverage in your area.

It may also be worth testing the SIM in a different handset.

Please let us know if you require further assistance.

 

Kash

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