I am trying to port my number over multiple times over the last few days and I am receiving this error message
‘We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.’
I can assure you that the information is correct, I have checked over and over again.
Its getting pretty frustrating as I do not want to lose a number I have had for so many years and it seems impossible to speak to anyone for a resolution. Please help.
Question
Issue with information provided?
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.