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Issue with SIM

  • April 8, 2024
  • 1 reply
  • 22 views

Abby Stephenson
New
 Contributor

There seems to be an issue with my sim card I think. On phone calls my line drops and people on the other end cannot hear me, when people try calling me it says my phone is engaged all the time when it isn’t being used, and my text messages aren’t sending right away. I can send messages at 11AM and people wont get them till around half 1.

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • April 12, 2024

Hi @Abby Stephenson 

 

I’m sorry to hear this, how long have you had this issue?

 

Does this issue happen wherever you are or only in certain area(s)?

 

Are you able to try your SIM in another device?

 

Tom