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Question

issues with transfering number

  • December 15, 2023
  • 1 reply
  • 29 views
G
Community Member

I am having issues with transferring my number. I have a PAC code which has never been submitted before and transaction id number but still saying error when inputting all the information. Tried live chat but saying it's busy and to try later but cannot get through on each attempt and the bot is not helpful. How do I resolve?

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1 reply

Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8193 replies
  • December 16, 2023

Hi @Gordyc,

Welcome to the Community!

Sorry to hear you are having issues with the port form.

Just before we send you a PM are you entering the transaction number that starts with a 4?

 

Kash

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