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Question

ive been charged twice for my monthly bundle, how do i get a refund?

  • 23 June 2021
  • 1 reply
  • 15 views

I have been charged twice for the same bundle, how can I get a refund?

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1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • June 23, 2021

Hello @Kel69,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed