Solved
Jemma
I have lost my monthly sim. Please could you send me a new one?
Best answer by daniiiiiv
Hi @Jem80
That can certainly be done! :)
Unfortunately this is not the right platform to request a new SIM card as they require account information for verification purposes etc.
To get a replacement SIM you will need to enter live chat. One of the Live Chat agents will arrange for you to be sent one within 2-3 days. Or if you need a new SIM right away, visit your nearest Carphone Warehouse and buy a replacement SIM for £5.
Once you receive the SIM, please activate it by getting in touch via Live Chat.
Alternatively, you can contact iD Mobile over the phone
7777 from an iD Mobile phone number
or
0333 003 7777 from any other number
Regards
Dan
View originalThat can certainly be done! :)
Unfortunately this is not the right platform to request a new SIM card as they require account information for verification purposes etc.
Once you receive the SIM, please activate it by getting in touch via Live Chat.
Alternatively, you can contact iD Mobile over the phone
7777 from an iD Mobile phone number
or
0333 003 7777 from any other number
Regards
Dan
This topic has been closed for replies.
Hi @Jem80
That can certainly be done! :)
Unfortunately this is not the right platform to request a new SIM card as they require account information for verification purposes etc.
To get a replacement SIM you will need to enter live chat. One of the Live Chat agents will arrange for you to be sent one within 2-3 days. Or if you need a new SIM right away, visit your nearest Carphone Warehouse and buy a replacement SIM for £5.
Once you receive the SIM, please activate it by getting in touch via Live Chat.
Alternatively, you can contact iD Mobile over the phone
7777 from an iD Mobile phone number
or
0333 003 7777 from any other number
Regards
Dan
That can certainly be done! :)
Unfortunately this is not the right platform to request a new SIM card as they require account information for verification purposes etc.
Once you receive the SIM, please activate it by getting in touch via Live Chat.
Alternatively, you can contact iD Mobile over the phone
7777 from an iD Mobile phone number
or
0333 003 7777 from any other number
Regards
Dan
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.