Switched to ID as needed an eSIM not physical one Quite like the new issued number but obvs need to retain my old one. Is there a method to keep the newly issued number on 2nd phone?
Solved
Keep old number via PAC but also new one on different phone
Best answer by Daz_S
What I would suggest is asking to move that new number to lower price contract. They start at £6pm.
Then open another new account (with the better data amount) and port your number to that new account.
So with that in mind I’d probably try their live chat. Start the chat with speak to person to bypass their chat bot.
You could also try calling their sales team if you’d prefer to actually speak to them. Their line is open during normal business hours - 0207 139 1397
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