Skip to main content
Question

Lanzerote- data roaming charged whilst within allowance

  • September 3, 2023
  • 1 reply
  • 81 views

Rachel Courtney
Community Member

Good morning, I have half of my data allowance left for this month but I've incurred data roaming charges.

 

Please can you explain why or if this a technical issue?

 

Thank you

 

Rachel

This topic has been closed for replies.

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • September 4, 2023

Hi @Rachel Courtney,

Welcome to the Community!

How much data have you used whilst abroad?

Have you used a ship,ferry or cruise whilst there?

 

Kash