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Login Issues

  • April 29, 2024
  • 1 reply
  • 55 views

Dil Var
Community Member

Hi

 

So I had to re-register again. I did. Then it asks for the one-time passcode which was sent via text which i enter but nothing happens.

 

ive updated the app on my phone and tried to make my payment, then I get ‘opps something went wrong’.

 

Im assuming the site is down. Does anyone have an idea when this will be up and running?

Best answer by Tom

Hi @Dil Var 

 

We believe the app is able to be used at this time for making payments, are you still having issues with it?

 

In the meantime, to make a payment you’ll be able to call 0333 003 7777.

 

Tom

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • Answer
  • May 2, 2024

Hi @Dil Var 

 

We believe the app is able to be used at this time for making payments, are you still having issues with it?

 

In the meantime, to make a payment you’ll be able to call 0333 003 7777.

 

Tom