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Ros07
Community Member

I've lost my sim card and do not know the number to log onto the app and cancel this contract. Could someone please help? I'm sick of paying monthly for something Im unable to use. 

Best answer by Will

Hi @Ros07,

 

I’ll send you a Private Message now to get you a new SIM card sent out.

 

Will

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3 replies

Will
iD Mobile Employee
  • Will
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • November 5, 2020

Hi @Ros07,

 

I’ll send you a Private Message now to get you a new SIM card sent out.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Ros07
Community Member
  • Ros07
  • Author
  • Community Member
  • 0 replies
  • November 5, 2020

Hi will. I don't want a new SIM card. I want the account closed

Will
iD Mobile Employee
  • Will
  • iD Mobile Employee
  • 4103 replies
  • November 6, 2020

Hi @Ros07,

 

Let them know that in the PM section and they’ll be happy yo help.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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