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Question

Lost new SIM before registering online

  • December 16, 2023
  • 1 reply
  • 29 views

the1b
Community Member

Lost new SIM before registering online (best guess it got thrown away with the gift wrapping paper) and have no access to usual SIM replacement process which requires you to login to your registered account. How do I get a new SIM?

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 18, 2023

Hi @the1b,

Welcome to the Community!

If you are unable to access the app we can send a replacement here or you can collect one from your local Curry’s store.

Collecting from a Curry’s store is the quickest method as you don’t need to order it you can simply pop into the store and collect a SIM.

Please let us know how you wish to proceed.

 

Kash