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Lost Phone now Found and needs unblocking


Alex Johnston
Community Member

Phone went missing so blocked it.

Can't get through to unblock via phone number and live chat also not working properly?

Any ideas.

AJ

This topic has been closed for comments

5 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • October 24, 2023

Hi @Alex Johnston,

Welcome to the Community!

I believe I may have spoken to you via Social Media.

If so we hope that your issue is resolved.

However please let us know if you still require assistance.

 

Kash


  • New
 Contributor
  • 1 reply
  • July 6, 2024

I lost and then found my phone how do I now unblock my sim? 
 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • July 18, 2024

Hi @Sc07arm 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


  • New
 Contributor
  • 1 reply
  • July 31, 2024

How do I unblock phone once reported lost but now found 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • August 7, 2024

Hi @Dawn green 

 

We’ll be able to unblock it on our side, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom