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Question

lost sim

  • November 26, 2023
  • 1 reply
  • 11 views

How do I cancel a Sim card if I have lost it and don't know the number to log in and Live Chat is never active?

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • November 29, 2023

Hi @Mark Anthony10 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom