Solved

lost sim - need replacement urgently

The customer service is awful - I have never been able to chat to anyone. I just need to order another sim card please help.

Best answer by andewhite

Hey @Jocelyn Brett, you can actually get a free replacement iD SIM card from any branch of Currys.

Replacement SIM cards aren’t activated, so you need to do that from your iD account online.

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+26

Hey @Jocelyn Brett, you can actually get a free replacement iD SIM card from any branch of Currys.

Replacement SIM cards aren’t activated, so you need to do that from your iD account online.

Forum member (non-iD).

+24

Welcome to the Community!

Just checking if you still require assistance?

If you still require assistance, please let us know and we can help.

Kash

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Are the cards at currys free now? I remember having to pay £5 unless they were posted home! Thanks

+24

There is no longer a £5 charge when picking up a replacement SIM card from your local curry’s store.

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+25

There used to be a £5 charge, however now they are free to collect and have delivered.

Tom

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