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I just payed my bill and it charged me 3 times but still not working ! 

ever phone call i make it says welcome to id you are contacting our customer payment helpline but our records show you have no outstanding payments goodbye. NO MATTER WHO I RING

Best answer by Kash

Hi @KL70 @benkirk01,

Welcome to the Community!

Are you still having the same issue?

It can take 2-24 hours for the services to be reinstated.

If it’s been longer than this we will need to PM you to further into it.

 

Kash

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2 replies

KL70
New
 Contributor
  • New
 Contributor
  • 2 replies
  • April 14, 2024

I’m having the same problem. 
 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • April 16, 2024

Hi @KL70 @benkirk01,

Welcome to the Community!

Are you still having the same issue?

It can take 2-24 hours for the services to be reinstated.

If it’s been longer than this we will need to PM you to further into it.

 

Kash