I pay monthly for a sim only contract and my mobile data has been playing up recently. It's either patchy, very slow or doesn't work at all.
How do I fix it?
This topic has been closed for comments
+26Have you checked for network faults at the problem location
Use your postcode at https://www.three.co.uk/support/network_and_coverage/network_support.
Thanks for the reply. I'm in contact with an agent now via fb messenger who checked the coverage and found no issues, so they're sending me a replacement sim card. Hopefully that should sort it.
1 person likes this
+26Okay
Unfortunately, network coverage, and network faults or issues, aren’t the same.
The iD coverage checker is the theroterical signal reception for a given location, produced using computer models. The actual coverage and predicted coverage, for any given location, could be different.
+25Hi
Glad to hear you’ve gotten in contact with us about this via Facebook, please keep in contact with us there.
Tom
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.