I have conformation that my ID account was closed last year but have just realised that, for some reason you are taking £7.50 from my account every month. I've cancelled this now but how do I get a refund on the money that ID shouldn't have taken? And why is it so difficult to make contact with you?
Question
Money from Account.
This topic has been closed for replies.
Hi
What confirmation was it exactly that you received sorry? How was it you processed the cancellation with ourselves?
Will
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.