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monthly bill


Hi, I tried to pay this on 22nd December however kept saying error. I’m not able to pay till the end of January where I can pay the £73.62 plus January’s monthly bill. Would that be possible.

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4 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 469 replies
  • January 2, 2024

You must contact them directly via CHAT, or Direct Message via social media.😁


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • January 2, 2024

Hi @Becca1995,

Welcome to the Community!

We hope that you have managed to contact the team and get this resolved.

If you still require further assistance, please let us know.

 

Kash


  • Author
  • New
 Contributor
  • 1 reply
  • January 3, 2024

This did not resolve the matter and I can’t find a number to contact yourselves 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • January 4, 2024

Hi @Becca1995 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom