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Question

mrs


Janetashcroft01
Community Member

My granddaughter went to stay at her mothers yesterday but when she woke up her mum had used her phone and was on a gambling web site 

I’m concerned that I will get a big bill

the phone was used without my granddaughters permission 

how do I stop the char

4 replies

  • iD Mobile Employee
  • 1139 replies
  • April 24, 2020

Hi @Janetashcroft01 

Have you logged into your account to check if you have any charges. 

Please login onto your account to check this. 

Regards

Aklima 


Janetashcroft01
Community Member

Thanks I will do


Begum110
Community Member
  • Community Member
  • 0 replies
  • October 8, 2020

Hi can you call me for help i missed a call   


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • October 10, 2020

Hi @Begum110,

 

What is it you require assistance with? Who was the call from?

 

Will