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Multiple contracts or family contracts

  • September 3, 2023
  • 8 replies
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T
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Hi I am looking to start 4 contracts at the same time, 1 for me, 1 for the wife, 1 for my daughter (over 18)  and 1 for my son  (under 16) 

I am currently with ID paying for my daughters contract phone and a SIM only for my son.

Myself and my wife are with EE and our contracts have now completed.

Do ID mobile do family contracts or give discount for multiple contracts take out at the same time?

Best answer by Tom

Hi @Tezza71 

 

Unfortunately we don’t have any set family plans or anything like that, with any sales it may be worth calling the sales team on 0207 1391 397.

 

Tom

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WelshPaul
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  • WelshPaul
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  • 2837 replies
  • September 3, 2023

No discounts! Each SIM will require its own online account, it’s own direct debit and iD Mobile usually only allow a maximum of 2 lines per individual.

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T
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  • Tezza71
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  • 2 replies
  • September 3, 2023

Thank you

Tom
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  • Tom
  • iD Mobile Employee
  • 8225 replies
  • Answer
  • September 5, 2023

Hi @Tezza71 

 

Unfortunately we don’t have any set family plans or anything like that, with any sales it may be worth calling the sales team on 0207 1391 397.

 

Tom

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T
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  • Tezza71
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  • 2 replies
  • September 5, 2023

Thank you 

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • September 6, 2023

@Tezza71,

If you require further assistance in the future, please let us know.

 

Kash

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Michelle Meadows
Active Contributor

Hi, I have a contract and my son has a contract too which is paid for by me using my email address as well. The problem is I cannot access any of the details of his account as when I login it only shows details of my account. I am looking to upgrade him. What can I do?

andewhite
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  • andewhite
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  • September 8, 2023
Michelle Meadows wrote:

Hi, I have a contract and my son has a contract too which is paid for by me using my email address as well. The problem is I cannot access any of the details of his account as when I login it only shows details of my account. I am looking to upgrade him. What can I do?

You don’t get an online account for your iD plan automatically @Michelle Meadows. 

Sounds like you’ll need to register for an iD account to use with your son’s iD plan, if you want to upgrade that way. This is because you can’t have more than one iD plan linked with an online iD account.

I think you can also discuss upgrades with the telephone sales team, on 020 7139 1397, but they might only be able to talk to the owner of the iD plan.

 

Forum member (non-iD).
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • September 11, 2023

Hi @Michelle Meadows,

Please let us know if you require any assistance with registering and we can assist you here.

 

Kash

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