I have been with ID for 1 month. Paid my bill in full and have had no data at all. How do I sort this?
I can not get through to anyone to sort this out either via chat or phone and I am wishing I never swapped from EE.
Solved
My data isnt working
Best answer by Kash
Hi
Welcome to the Community!
Just checking if you managed to get in touch with somebody?
If you still require assistance, please let us know here.
Kash
1 person likes this
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I have also tried all the suggested things. Turn phone off, check settings, try sim in another phone etc etc etc
+26Emily OConnell wrote:
I have been with ID for 1 month. Paid my bill in full and have had no data at all. How do I sort this?
I can not get through to anyone to sort this out either via chat or phone and I am wishing I never swapped from EE.
Unfortunately, iD don’t have a telephone support helpline
If the online Live Chat isn’t working, have you tried contacting iD support via their social media pages?
Send iD customer service a private message using Facebook Messenger or X (Twitter) DM.
The agents work until 8pm on weekdays (6pm at weekends).
Out-of-hours messages are usually picked-up when the agents next start work.
Forum member (non-iD).
1 person likes this
+24Hi
Welcome to the Community!
Just checking if you managed to get in touch with somebody?
If you still require assistance, please let us know here.
Kash
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Got hold of an advisor on Facebook messenger! Thanks!
+24Glad to hear that it has been resolved.
If you require further assistance in the future you can contact the Community and somebody will help you out.
Kash
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