The sim is inserted. It seems to have 2 “eSIM’s” one is the number from the old (o2) phone and the other is the pre-PACS ID mobile number. I have no idea how to change the settings to get the phone working. WIFI and apps are fine. It is the cell (phone) that isn’t working.
Solved
My new ID mobile phone will not connect to the ID mobile network.
Best answer by andewhite
Have you activated the new iD eSIM in your handset,
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