My number has not ported. How can I get this urgently resolved?

Okay @Victoria Williams, forum members can’t look at your iD account.

By sharing a bit more info, members might be able to suggest ways to get this resolved.
What was the scheduled date for your number transfer @Victoria Williams? 

When my contract started 22/9/23. Thanks.

Okay, thanks - sounds like something’s gone wrong with your switching request @Victoria Williams. 

FYI, posting in this forum is the slowest way of talking to iD staff. If you need timely assistance it’s better to use one of the following:-

• iD Live Chat
• Facebook Messenger
• X (Twitter) DM

The agents work until 8pm on weekdays.

Hi @Victoria Williams,

Welcome to the Community!

We hope that you managed to get this sorted.

If you require further assistance, please get back to us here.

Kash

Hello, 

After waiting 7 days the switch has sill not happened.  Can you help?

Please can someone respond! 

Unfortunately @Victoria Williams, user posts to this forum are the slowest way of chatting to iD staff.
If you need assistance quickly, it will always be faster to use one of the following:-

• Online iD Live Chat
• Facebook Messenger
• X (Twitter) DM

The agents work until 8pm on weekdays. 
Any out-of-hours private messages on iD social media channels, get picked-up when the agents next start work.

Hi @Victoria Williams,

Welcome to the Community!

We hope that you managed to get in touch with someone.

If you require further assistance, please let us know here.

Kash