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My old number not switched over - due today. Any help?

  • November 28, 2023
  • 3 replies
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I was informed that my old number would be switched today, but nothing happening. Live chat does not seem to be operational at all, and there is no contact phone number. Any help? 

Best answer by andewhite

Number transfers between UK mobile service providers are not immediate @Kranglemeister.

Has your old service provider’s SIM stopped working @Kranglemeister
If it has, then your number transfer to iD has probably begun.

When I switched to iD Mobile, my number transfer was completed around 3pm on the switching date.
 

 

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andewhite
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  • November 28, 2023

Number transfers between UK mobile service providers are not immediate @Kranglemeister.

Has your old service provider’s SIM stopped working @Kranglemeister
If it has, then your number transfer to iD has probably begun.

When I switched to iD Mobile, my number transfer was completed around 3pm on the switching date.
 

 


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  • November 28, 2023

I expect I’m being impatient, and I realise that things take time. I just need the number to function for work purposes etc. 

 

Thanks for the response though 👍


andewhite
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  • November 28, 2023

When I switched to iD Mobile, I didn’t have any mobile services for around 5-hours. 

Anyway, good luck @Kranglemeister