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My Phone Hasnt arribed

  • January 6, 2024
  • 1 reply
  • 23 views

Hello, I placed an order for a phone on Wednesday 20th December and it hasn’t arrived. 
 

I received the confirmation email, but haven’t received anything since. When will the phone arrive and will I already be being charged for this months bill? 

Best answer by Tom

Hi @Suzigoodchild 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • Answer
  • January 8, 2024

Hi @Suzigoodchild 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom